Privacy Policy
Last updated: 01/23/2026
Quest Performance, LLC (“we”, “us”, or “our”) operates the website www.richardgserna.com
(the “Site”), which represents the personal brand and professional services of Richard G. Serna.
This Privacy Policy explains how we collect, use, protect, and disclose information when you visit or interact with the Site.
1. Information We Collect
We may collect the following types of information:
Personal Information
Information you voluntarily provide, including but not limited to:
Name
Email address
Phone number
Company or organization
Information submitted through contact forms, scheduling tools, or direct communication
Usage and Technical Information
Information collected automatically when you access the Site, such as:
IP address
Browser type and version
Device type
Pages viewed
Time spent on pages
Referring website or source
2. How We Use Your Information
We use the information collected to:
Respond to inquiries and communications
Provide consulting, coaching, speaking, or advisory services
Schedule calls or engagements
Share relevant updates, insights, or service related communications
Improve website functionality and performance
Maintain security and prevent misuse
Comply with legal obligations
We do not sell, rent, or trade personal information.
3. Cookies and Analytics
The Site may use cookies, analytics tools, and similar technologies to understand user behavior and improve the Site.
You may control cookie usage through your browser settings. Disabling cookies may limit certain features or functionality of the Site.
4. Third Party Services
We may use trusted third party platforms to support the Site and our services, including:
Website hosting and analytics tools
Scheduling and form management tools
Email communication platforms
These providers are only given access to information necessary to perform their services and are required to safeguard your data.
5. Information Sharing and Disclosure
We may share information:
With service providers assisting in operating the Site or delivering services
When required by law or legal process
To protect our rights, property, or safety
We do not share personal information for third party marketing purposes.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Your Rights and Choices
Depending on your location, you may have the right to:
Request access to your personal information
Request correction or deletion of your information
Opt out of certain communications
Requests can be made using the contact information below.
9. Children’s Privacy
The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the Site constitutes acceptance of the updated Policy.
11. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Email: info@risepercon.com
Company: Quest Performance, LLC
Website: www.richardgserna.com